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Client relationship manager - midlands

Kettering
Permanent
Group Support Services
Client relationship manager
Posted: 22 April
Offer description

Join Procurement Hub as a Client Relationship Manager

Help shape better outcomes for the public sector

Are you passionate about building relationships, understanding complex challenges, and helping public sector organisations deliver real value?
If so, Procurement Hub is looking for a Client Relationship Manager to play a key role in our continued growth and impact across the public sector.

About Procurement Hub

Procurement Hub is a leading public sector procurement service, supporting local authorities, housing providers, NHS bodies and other public sector organisations across the UK. We work in partnership with our customers to simplify procurement, deliver compliant solutions and drive better social, economic and environmental outcomes.

The role

As a Client Relationship Manager, you'll be the trusted link between Procurement Hub and our customers – working with new and existing public sector clients to understand their procurement needs and connect them with the right solutions at the right time.

You'll build strong, long‑term relationships, proactively identify opportunities, and help customers navigate the procurement landscape with confidence.

What you'll be doing

1. Building and maintaining relationships with public sector clients, acting as their trusted procurement advisor
2. Identifying customer procurement requirements and translating these into practical, compliant solutions using Procurement Hub frameworks and services
3. Supporting both new and existing customers to get the best outcomes from our solutions
4. Working closely with internal framework, marketing and operational teams to ensure a seamless customer experience
5. Representing Procurement Hub at meetings, events and networking opportunities
6. Helping to grow and retain accounts by delivering value, insight and outstanding service

You will be required to visit our Preston office once a month.

What we're looking for

You don't have to tick every box, but you'll ideally bring:

7. Experience in client relationship management, account management or business development
8. An understanding of, or strong interest in, public sector procurement
9. The ability to build rapport, influence stakeholders and communicate with confidence
10. A proactive, solutions‑focused mindset and strong commercial awareness
11. The confidence to work autonomously while collaborating as part of a supportive team

Knowledge of public sector procurement frameworks or working with public sector organisations would be a real advantage.

Why join Procurement Hub?

12. Be part of a respected and growing public sector organisation making a genuine difference
13. Work with a wide range of public sector clients on meaningful projects
14. Enjoy a supportive, collaborative culture focused on development and continuous improvement
15. Access a competitive benefits package offered through Places for People Group

Ready to make an impact?

If you're motivated by relationships, enjoy solving problems and want to help the public sector deliver better outcomes through procurement, we'd love to hear from you.

Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

16. Competitive salary, with a salary review yearly
17. Pension with matched contributions up to 7%
18. Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
19. Cashback plan for healthcare costs – up to £500 saving per year
20. Commission scheme available based on performance
21. Training and development
22. Extra perks including huge discounts and offers from shops, cinemas and much more. 

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