Location: We welcome applications from those looking for hybrid working, based 2 days (Monday & Tuesday) in our Handforth (Cheshire) Office.
About the Role
Reporting to the Digital Optimisation Executive, the Online Activation Assistant is responsible for supporting with the delivery of onsite campaigns and the day-to-day optimisation of product categories. The role also includes generating reports and handling various administrative tasks to enhance our online store's performance and user experience.
You will work closely with the trading & CRM teams to ensure the smooth delivery of campaigns and support with the analysis of the customer journey across various touchpoints to ensure optimal navigation & content placement.
Key Responsibilities:
* Support with the optimisation of filters and product sequencing for categories and search
* Regularly review the website and perform competitor analysis for improvement opportunities
* Support with the activation and maintenance of onsite campaigns by creating campaign pages, populating onsite and email links and monitoring emails to stay close to any changes
* Ensure promotions and site changes are correctly implemented before and after going live
* Generating weekly reports and maintain product dashboards
* Support with purchase order raising
* Oversee funding and documentation for easy repeat products
* Manage product reporting
About You
* Good analytical skills and proficiency in Microsoft Excel
* Highly organised
* Excellent multitasker
* Strong communication skills and attention to detail
* Desirable to be familiar with CMS, Contentsquare, and other relevant tool, however not essential
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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