Job Category :Admin / Clerical Location :London Borough of Hillingdon Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:30 End Time : 16:15 Salary: £17.33 ? To engage families at the point of entry to the service by providing an environment where families feel welcome and supported, and to forge strong working relationships with the families. ? To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre. ? To establish and maintain good relationships with all site users, parents/carers and visitors and to enhance community development. ? To manage enquiries to the children's centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public. ? To offer information, advice and guidance in response to enquiries received from families, including childcare, health, benefits and financial matters; demonstrating a breadth of knowledge of local support, and signposting on to services as appropriate. ? To seek regular feedback from centre users and collate and report responses to the centre manager. ? To maintain the centre calendar and diary, detailing training and meeting dates and ensure these are kept up to date and accessible to the centre team and wider locality as appropriate. This role is 5 DAYS IN THE OFFICE it is a face to face role