IT Business Continuity Manager
Location: Wolverhampton or Chatham (Hybrid). Salary: Up to £65,000 + 15% bonus + 28 days holiday + 8% pension + private healthcare.
Our trusted client, a leading financial services organisation, is hiring an IT Business Continuity Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group's complex, multi-site IT estate. This is a key role ensuring the organisation's systems remain resilient, secure, and compliant, enabling rapid and effective response to disruption as the business continues its global digital transformation journey.
The Role
* Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy.
* Design, maintain, and test IT Service Continuity and DR plans aligned to business needs and regulatory standards.
* Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery.
* Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services.
* Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience.
* Provide expert advice at CAB and TDA forums to ensure compliance with DR and continuity standards.
* Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations.
Key Skills & Experience
* Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery / IT Continuity within a regulated environment.
* Strong stakeholder engagement and influencing skills at all levels, including senior management.
* Understanding of Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries.
* Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives.
* ITIL Foundation certification (v3 or v4) is essential.
The Process
Two-stage interview process. Start date: ASAP.
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