It’s an exciting time to join the team at AXA, with significant investment across our UK & Ireland businesses to deliver smarter digital services and AI‑powered operational excellence. We’re looking for a GenAI Architect – seasoned platform or solution architects with strong foundations in enterprise platforms and data, and a growing focus on the design and enablement of AI‑powered, GenAI‑enhanced, and agentic systems. Reporting to the Head of Data Architecture, you will shape how AXA adopts and scales intelligent automation, language models, and agentic AI capabilities across both customer‑facing products and internal operations.
Responsibilities
* Defining and evolving the enterprise GenAI and broader AI architecture roadmap aligned with AXA’s data and digital strategy
* Leading the design of enterprise solutions that embed LLMs, GenAI, and agentic automation into business workflows
* Designing solutions that connect structured and unstructured data sources and platforms, such as Databricks, Microsoft 365, SharePoint, Salesforce, Guidewire, ServiceNow, and Workday into AI pipelines
* Providing technical leadership and guidance for pilot and solution delivery teams, building reference implementations and scaling successful patterns
* Partnering with platform and engineering teams to enable LLMOps and AgenticOps capabilities – prompt lifecycle management, model observability, caching, evaluation and governance
* Contributing to the growth of an AI‑ready architecture practice within AXA, including knowledge sharing and reference implementation development
* Collaborating with business teams to identify and shape use cases for AI‑powered automation, intelligent summarisation, triage, classification, and advisory systems
* Supporting integration with messaging systems, event‑driven architectures, and API ecosystems as part of AI solution delivery
Qualifications
* Strong solution architecture experience in enterprise environments, ideally spanning cloud, data, API integration, and business applications
* Experience designing and/or integrating AI‑powered systems into operational workflows – including intelligent assistants, generative search, intelligent summarisation, automation platforms, or AI‑enabled UIs
* Knowledge of GenAI models and GenAI application patterns including retrieval‑augmented generation (RAG) and agent‑based architectures, and orchestration frameworks
* Experience with messaging technologies, event mesh concepts, and API‑driven integration
* Working knowledge of AI governance frameworks such as ISO/IEC 42001, NIST AI RMF, or EU AI Act and an understanding of responsible AI frameworks and ethical principles for design
* Strong stakeholder engagement skills; ability to work across business, engineering, and data teams to shape pragmatic, future‑facing AI solutions
* Proven experience with Azure‑native services, such as Azure OpenAI, Azure ML, Cognitive Search, Microsoft 365 extensibility, Azure Databricks; or alternatives
* Knowledge of architectural patterns for secure access to both structured and unstructured data, including classification, masking, and policy enforcement
* As a pre‑condition of employment for this role, you must be eligible and authorised to work in the United Kingdom
Equal Opportunities Statement
We are an Equal Opportunities Employer. We take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics. We believe in hiring people who possess the appropriate skills and values that align with our vision.
AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long‑term health condition. We participate in the Disability Confident "Offer of Interview" scheme, which means a fair and proportionate number of candidates with long‑term health conditions or disabilities who meet the essential criteria of a job will be offered an interview.
Benefits
* Competitive annual salary dependent on experience
* Annual company & performance‑based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10 × annual salary)
* Private medical cover
* 28 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* Wellbeing services & resources
* AXA employee discounts
Screening & Conduct
As a regulated financial services company, all successful candidates will be subject to pre‑employment checks. Additionally, adherence to the Prudential Regulation Authority’s (PRA) Insurance Conduct Standards and the Financial Conduct Authority’s (FCA) Conduct Rules will be required.
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