HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Location: Birkenhead
Pay: £12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
Taking inbound/outbound calls from customers relating to the service provided by the business
Managing calendars and scheduling appointments
Issuing communication regarding appointments, for example letters and emails
Inputting data onto the systemRequirements:
Previous experience in a similar customer service based role is essential
Able to provide excellent customer service
Have a pleasant telephone mannerWhy you should work for HRGO
Long-term, ongoing work with potential for permanent opportunity
Modern portal for easy registration, can be done from home
Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
Holiday pay
Optional pension contributions
Accessible via public transportIf you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)