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Booker • 97 Kingsway Dunmurry BELFAST • Apply by 07-May-2025
About the role
This is a Part Time Role
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, everything you do matters to ensure our customers receive quick and efficient service.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
What is in it for you
At Booker, we offer a great working environment and opportunities for career progression, along with the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after each pay day, thirteen times a year. Additional discounts include 20% off all F&F purchases and discounts at Tesco Cafe.
* 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
* Free eye test when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals website offering savings on everyday purchases, including a cycle-to-work scheme.
* After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
* Retirement savings plan (pension) with Booker matching contributions up to 5%.
* Life Assurance providing death in service cover of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP services for you and your family.
* A competitive holiday package.
Responsibilities
* Accurately picking and dispatching goods using a handheld terminal, and notifying the manager of any discrepancies.
* Checking quality, shelf life, and ensuring packaging is robust for delivery.
* Providing high standards of customer service by processing deliveries efficiently and meeting targets.
* Polite interaction with delivery staff and appropriate response to queries and complaints, referring complex issues to a supervisor.
Requirements
* A positive 'can-do' attitude and comfort working to meet pick rate targets.
* A passion for customer service and willingness to go the extra mile.
* Reliability, punctuality, and professional appearance.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, along with distribution centers and support sites nationwide.
Diversity, Equity & Inclusion
At Booker, we embrace diversity and inclusion, welcoming everyone to be themselves at work. We support flexible working arrangements to accommodate different life circumstances. We encourage open conversations about how we can support your needs throughout the application process.
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