Job Description
Great North Lodges offers quality self-catering accommodations amidst stunning landscapes in Aviemore and surrounding areas. We pride ourselves on delivering exceptional guest experiences and are looking for a dedicated Guest Services Manager to join our team.
We are seeking an outgoing individual capable of working independently and within a small team.
Essential Criteria:
* Customer service experience
* Comfortable with technology and online systems
* Strong organisation skills
* Problem solving & complaint resolution experience
* Driving licence with a vehicle
Desirable Criteria (training provided)
* Experience using social media for business purposes
* Familiar with Supercontrol
* Familiar with Touchstay
* Experience working as or being a host of self catering properties
To request a full job description or to apply, please contact us.