We are seeking a Data Analyst to play a pivotal role in enabling the work of our Development and Alumni Engagement (DAE) team. This position focuses on delivering high-quality management information that informs strategic decision-making across the department.
You will work in a dynamic environment, balancing challenging timescales, fluctuating demands, and finite resources while ensuring exceptional service delivery. Your analysis will underpin key activities such as fundraising campaigns, alumni engagement initiatives, and strategic planning.
Key Responsibilities
* Develop and provide timely, high-quality management information for DAE, as directed by the Information Systems Manager.
* Deliver ad-hoc analysis and structured projects, including:
* Technical modelling (e.g., prospect pipeline models for fundraising campaigns).
* Extended analysis (e.g., comparative alumni engagement by international region).
* Source and integrate internal and external data, applying agreed presentation standards.
* Identify, analyse, and interpret patterns in complex datasets.
* Collaborate with administrative and academic departments to support cross-functional projects.
* Conduct quantitative and qualitative analysis of fundraising and alumni engagement activities.
* Support the Head of Systems & Insight with timely metrics for campaign planning and process improvement.
* Provide bespoke analysis for DAE processes, including annual CASE Insight Survey and CASE AEM Atlas Survey.
* Work with the Strategic Programmes and Analytics (SPA) team on various projects throughout the year.
* Advise on data collection, enhancement projects, and improvements to data entry for better reporting.
* Promote continuous improvement and explore new tools (e.g., Alteryx, Power BI, R).
About You
We are looking for a proactive and detail-oriented individual with:
Education: A good educational background, ideally a 2:1 Honours degree or equivalent.
Technical Expertise:
* Extensive experience using spreadsheets and databases (including SQL) to manipulate and analyse large datasets.
* Proven ability to develop reports and dashboards in Power BI.
* Familiarity with tools such as Python, MS SQL Server Management Studio, R, and MS Power Platform.
Analytical Skills:
* Strong numeracy and statistical skills.
* Ability to analyse qualitative and quantitative data, draw reasoned conclusions, and present findings in a clear, intuitive way.
Project Management:
* Demonstrable experience managing projects, with excellent organisational and operational planning skills.
* Ability to handle a varied and heavy workload under challenging timescales.
Problem-Solving & Creativity
* Innovative approach to tackling complex problems and improving processes.
* Communication & Interpersonal Skills:
* Excellent oral and written communication skills, including report writing and presenting complex arguments.
* Ability to build professional relationships, negotiate effectively, and maintain confidentiality.
IT Skills
* Confidence with Microsoft Office applications (ECDL or equivalent as a minimum).
* Compliance:
* A sound understanding of data protection principles and GDPR.
Why Join Us?
This is an exciting opportunity to make a real impact on the success of our fundraising and alumni engagement strategies. You’ll work in a supportive team environment that values innovation, collaboration, and continuous improvement.
Benefits
* Competitive salary and generous holiday allowance.
* Access to professional development opportunities.
* Flexible working arrangements and a supportive work culture.
* Excellent pension scheme and staff benefits.
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