Overview
Christmas Customer Assistant - Food - Through The Night - Chalfont St Peter Simply Food
Join our team at M&S as a Customer Assistant in our Foods section, where you\'ll champion our high-quality products, great value offers, and excellent customer service. We\'re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Working pattern
* Tuesday - 22:00-06:00
* Wednesday - 22:00-06:00
* Thursday - 22:00-06:00
* Friday - 22:00-06:00
* Saturday - 22:00-06:00
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to and acts upon feedback
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Eligibility and Other Details
Under 18 disclaimer: This job role involves working through the night and we can’t consider applications from anyone under the age of 18.
There is an additional unsocial premium of £3.00 per hour for hours worked between 22:00 and 06:00.
People and Inclusion
Join our team at M&S as a Customer Assistant in our Foods section, where you\'ll become a champion of our brilliant products, values and customer service. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, and we are happy to talk flexible working. If you require reasonable adjustments to any part of our recruitment process, share those requirements with us when applying. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #Christmas
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
We are consolidating job postings and may show multiple locations and related roles. This description reflects the current opportunity.
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