Job Opportunity: Call Centre Representative
ABOUT US :
we specialise in providing comprehensive business rates services to a diverse range of clients. Our expert team is dedicated to delivering accurate and reliable property assessments, ensuring our clients receive fair and optimal business rates. We pride ourselves on our professionalism, precision, and client-focused approach.
Are you a motivated and enthusiastic individual looking to join a dynamic team? Do you have excellent communication skills and enjoy helping customers? We want you to be a part of our growing call center team!
Position: Call Centre Representative
Location: MANCHESTER
Job Type: Full-Time
Salary: Competitive, with performance-based bonuses!
Key Responsibilities:
1. Handle outbound calls from customers in a professional and friendly manner.
2. Resolve customer concerns and provide accurate information in a timely manner.
3. Maintain detailed records of customer interactions and transactions.
4. Collaborate with team members and other departments to ensure customer satisfaction.
5. Strive to meet individual and team performance targets.
<...