Overview
Hand Mailing & Fulfilment Supervisor – £28,000 – £32,000 (DOE) • Sevenoaks, Kent
We are recruiting on behalf of a leading print and distribution services provider for a Fulfilment and Mailing Supervisor to oversee day-to-day activity on the warehouse floor. The role involves managing a small team, liaising with clients and suppliers, and ensuring high standards of efficiency, quality, and compliance across all mailing and fulfilment services.
You will work 8am – 4:30pm with potential opportunity for overtime during busy periods.
Key Responsibilities
* Lead and supervise a small operations team (permanent & temporary staff).
* Manage client and supplier relationships, including third-party mailing houses.
* Oversee pricing, quoting, invoicing, and management reporting.
* Ensure quality control and compliance with carrier regulations (e.g., Royal Mail).
* Handle data management tasks such as mail merging and reporting.
* Drive process improvements and implement best practice procedures.
Candidate Profile
* Minimum two years’ experience in mailing, fulfilment and logistics management.
* Proven experience in managing people, processes, or projects.
* Strong attention to detail
* Proficient in data management and reporting.
* Strong ability to manage pricing, quoting and invoicing processes.
* Excellent communication skills.
* Excellent organisational and administrative skills.
* Strong computer skills (Word, Excel)
* A flexible and proactive attitude.
Salary & Benefits
A generous base salary of up to £32,000 is on offer for this role and is dependent on experience. Benefits include 25 days holiday plus bank holidays, genuine opportunities for growth and development, early finishes and more!
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