About Four Seasons
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights and treat each other the way we wish to be treated. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture. We recognize a familiar face, welcome a new one, and treat everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that stay with you for a lifetime.
About the location
Surrounded by the capital’s greenery and coveted shopping streets, Four Seasons Hotel London at Park Lane balances award-winning design with the city’s high notes. Enjoy views of Hyde Park from sun-drenched rooms and our rooftop spa, dine on our al fresco terrace, and explore London’s famous sights.
The Four Seasons Hotel London at Park Lane is looking to recruit a Spa Attendant (32 Hours) to join our team, who share a passion for excellence and who infuse enthusiasm into everything they do.
The role of the Spa Attendant
To assist the Spa Team in providing impeccable service to our guests. The Spa Attendant will be responsible for ensuring the locker rooms, spa relaxation areas, treatment rooms, Vitality Pool, Fitness Centre, 10th Floor Lounge and shower areas are clean, well maintained and well stocked. The Spa Attendant will be confident in providing guests with a Spa orientation and giving directions.
What you’ll do
* Maintain cleanliness and presentation of all Spa and Fitness areas
* Ensure all guest amenities and supplies are fully stocked
* Support the Spa Therapists and Reception team with daily operations
* Provide warm and professional guest interactions, including Spa orientation
* Monitor and report any maintenance issues promptly
* Uphold Four Seasons standards of service and presentation
What we’re looking for
* A genuine passion for hospitality and guest service
* Previous experience in a Spa, wellness or housekeeping environment is an advantage
* Strong attention to detail and organisational skills
* Friendly, approachable and confident communicator
* Ability to work flexibly, including weekends and bank holidays
* Right to work in the UK
Schedule and hours
This is a 32-hour contract, consisting of four 8-hour shifts per week. Candidates must be flexible to work mornings, evenings and weekends.
Benefits
* £29,000 package which includes salary and service charge
* Profit share plan up to 5% of your salary
* Excellent Training and Career Development opportunities
* Complimentary accommodation at other Four Seasons Hotels and Resorts
* Uniform and meals on duty
* Fruits, coffee/tea and ice cream available throughout the day
* The opportunity to engage in diverse and challenging work
* Opportunities to build a successful career with global potential
* Season Ticket Loan
* Medical: Dental insurance or medical cash plan, plus free life insurance if enrolled in the pension plan
* Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events
* Employee Recognition Programmes and more
We look forward to receiving your application!
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