Job Title: Customer Service/Administrator - Temporary Position Location: Southend, Essex Contract Type: Temporary Hours: Full-time (Standard office hours) Pay Rate: Competitive (dependent on experience) Are you an experienced Customer Service professional with administration skills? Do you have relocation experience and are willing to undergo a DBS and credit check? We are currently looking for a Customer Service/Administrator to join a reputable company based in Southend. This temporary position offers a great opportunity to be part of a dynamic team while providing essential customer service and administrative support. Key Responsibilities: Provide excellent customer service via phone, email, and face-to-face interactions. Administer and manage customer inquiries, ensuring they are resolved promptly and efficiently. Perform general administrative duties such as data entry, filing, and processing paperwork. Assist with the preparation of customer documentation related to relocation services (if applicable). Coordinate and schedule appointments, meetings, and other relevant services for customers. Maintain accurate records of customer interactions and transactions. Handle confidential information with discretion and professionalism. Support the team with other tasks as needed. Requirements: Previous experience in Customer Service and Administration. Ideal candidates will have experience in relocations (e.g., assisting with moving services, housing, or logistics). Must be willing to undergo a DBS check and credit check as part of the recruitment process. Strong communication skills with the ability to handle sensitive customer information. Excellent organizational and time-management skills. Proficient in Microsoft Office (Word, Excel, Outlook). A positive, professional, and customer-focused attitude. Ability to work well under pressure and manage multiple tasks simultaneously. Why Apply? Temporary opportunity with a possibility of an extended contract. Competitive pay rate. Gain experience in a supportive and collaborative team environment. Be part of a company that values professionalism and customer satisfaction. Ideal role for individuals looking to grow their administrative and customer service skills. If you are a reliable and detail-oriented individual with a customer service background and relocation experience (or willing to gain it), we encourage you to apply for this exciting opportunity in Southend. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website