This is a part‑time vacancy for 26 hours per week.
Job Overview
To lead the day‑to‑day management of speciality administrative teams and supporting administrative processes, supporting the speciality departmental managers to deliver key performance indicators within the department and enhance service efficiency and effectiveness.
To provide first line management of the administrative team, with responsibility for performance, workload management, adherence to policies, procedures and standards of customer care and quality. The post holder will manage the implementation of, and continually monitor, staff induction programmes and training requirements.
Responsibilities
* Ensure the appropriateness of secretarial, typing and administrative services and performance management requirements of the Trust are achieved, delivering activity within designated financial control totals, quality, staffing and activity improvement plans.
* Deliver a comprehensive, modern, flexible service that includes developing an in‑depth knowledge of admin requirements across the service and leading staff to apply systems, processes and IT solutions to deliver a best‑value service.
* Manage administrative teams to maximise resources to deliver secretarial and typing performance that meets Trust performance targets.
* Operationally responsible for the delivery of key performance indicators for secretarial, typing and administrative outputs in line with divisional and organisational goals and targets, including support for services to meet the Trust’s clinical letter generation targets.
* Responsible for line management of speciality secretarial, typing and administrative staff, including recruitment and retention, appraisal and one‑to‑one meetings, disciplinary, performance, attendance and grievance matters, ensuring compliance with Trust‑wide policies and procedures.
* Manage the speciality secretarial, typing and administrative resource to ensure its utilisation is financially viable and spend is appropriate and controlled.
* Follow all relevant departmental Standard Operating Procedures on all functions and tasks related to this role.
Note
This advert closes on Wednesday 8 Apr 2026.
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