Pharmacy Technician
Monday to Friday – As required by the business in line with your contracted hours
On-site (no remote working options). PCN role across various locations
Job Context and Summary for Pharmacy Technician:
Clinical Pharmacy in General Practice is part of an exciting programme of
transformation to develop a new model of care which addresses our ambition to
deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy
in General Practice model is supported by the direction of national policy including
the Five Year Forward View and GP Forward View where there is a need to better
utilise the role of pharmacy within primary care to pro-actively help patients stay
safe and well and out of hospital as well as helping to reduce the demands on
general practice.
Job Specific responsibilities Clinical:
• Work with the Clinical Pharmacists and Clinicians in accordance with agreed
practice prescribing standard operating procedures.
• Process repeat medication requests, including the conversion of acute requests
to repeat medicines, changing quantities of medicines. Processing
prescriptions in line with agreed clinical protocols and within your competency
• As determined by the PCN, support medication reviews/monitoring and
medicines reconciliation post discharge (or other transfer of care) and
synchronizing medicines for patient especially if transferring between care
settings, linking with local community pharmacies.
• Undertake patient supporting roles to ensure effective medicines use, through
shared decision-making conversations with patients.
• Support the Clinicians and Clinical Pharmacists in Structure Medication
Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
• Manage shared care protocols and liaise with Clinical Pharmacists for more
complex patients.
• To develop and maintain medicines related communication to all Practice staff
• To assist with the development and review of medicine audits
• Provide a contact for patients and colleagues with medication queries.
• Support with project work/prescribing initiatives/clinical audits under the
support of the Pharmacist
• Liaise with Clinicians and staff to resolve prescribing querie
Technical and Administrative:
To update and maintain accurate patient medication records on the practice
clinical computer system, including advice given and action taken.
• To assist the Pharmacist with data analysis of prescribing behaviour in line with
NICE guidance and local clinical commissioning directives.
• To adhere to strict confidentiality policies at all times.
• Attend local meetings seeking to improve access to medicines or repeat
prescribing processes.
• Support the PCN multi-disciplinary team to ensure efficient medicines
optimization processes are being followed.
• Implement efficient ordering and return processes and reducing medication
wastage.
• Provide training and support on the legal, safe and secure handling of
medicines, including the implementation of the Electronic Prescription Service
(EPS).
• Support promotion and maintenance of Electronic Repeat Dispensing (eRD) and
online ordering.
• Develop relationships with other pharmacy professionals and members of the
multi-disciplinary team to support integration across health and social care
including primary care, community pharmacy, secondary care and mental
health.
• Support the development of practice reception teams in streaming general
prescription requests, so as to allow GPs and clinical pharmacists to review the
more clinically complex patients.
• Support the implementation of national prescribing policies and guidance
within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP (Quality, Innovation, Productivity and
Prevention) agenda, QOF (Quality and Outcomes Framework) and locally
commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for CQC (Care
Quality Commission) requirements.
Qualifications and Experience:
Professional registration with GPhC
BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.
All Pharmacy Technicians must work within their competencies, and have
professional indemnity for their role.
The post-holder will support the equality, diversity and rights of patients, carers and colleagues