Grounds & Siting Manager
Full‑Time / Permanent | Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests’ experience and the beauty of our surroundings.
As the Grounds & Siting Manager, you’ll be at the heart of an energetic Facilities team, leading with clear direction and motivation. You’ll inspire your team to hit their goals and maintain high standards, providing feedback, tackling challenges, and supporting their development. Managing resources like budgets and tools will keep operations running smoothly. You’ll drive exceptional grounds maintenance and caravan siting, continuously improving our operations, solving issues, and ensuring safety, compliance, and adherence to company policies.
Key Responsibilities
* Lead, motivate, and support the team to deliver excellent service and achieve targets.
* Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
* Ensure all operations comply with health and safety regulations, company policies, and standards.
* Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
* Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
* Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
* Strong leadership and communication skills.
* Ability to work in a fast‑paced environment while maintaining attention to detail.
* Exceptional customer service and problem‑solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
What We Offer
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
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