Job Summary
We are a leading GP practice in the local area, offering outstanding patient care. We are looking for a Reception Supervisor to join the existing reception team. Closing date: 14 June 2026.
Responsibilities
* Provide day‑to‑day support and leadership for the reception team.
* Manage the reception and admin rota, ensuring adequate cover and monitoring staff leave.
* Act as the point of contact for staff queries and patient concerns, working alongside another Supervisor.
* Support receptionist duties, including telephone answering, appointments, patient registration, and care coordination.
* Help maintain high standards of reception and administration, including safety, confidentiality and IT system use.
* Assist in policy review, compliance with CQC, Health & Safety audits and quality improvement initiatives.
* Maintain clear and prompt communication between patients, doctors and other staff.
Qualifications
* GCSE grade A‑C in English and Maths.
* Experience working in a GP practice.
* Experience supervising or managing staff.
* Excellent communication skills.
* Strong IT skills.
* Problem‑solving and analytical skills.
* Full clean driver’s licence with own transport.
Desirable
* NVQ Level 3 or A‑Level qualification.
* Experience in a healthcare setting or GP practice.
Person Specification
* Full enhanced DBS clearance.
* Commitment to equality, diversity and confidentiality.
* Ability to work under pressure and independently.
Details
Salary: £14.05 an hour
Contract: Permanent
Working pattern: Full‑time
Reference number: A2234‑26‑0042
Job location: Brewood, Stafford, UK (Kiddemore Green Road and Leabank House, The Cobbles).
Closing date: 14 June 2026
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