Customer Service Executive Automotive Industry Milton Keynes Salary: Competitive Contract: FTC until Dec 2026 We are recruiting on behalf of our client for an experienced Customer Service Executive to join their customer operations team. This role specifically requires previous customer service experience within the automotive industry. The successful candidate will be confident handling complex customer enquiries, managing cases end-to-end, and delivering a consistently high standard of service in a fast-paced automotive environment. Key Responsibilities for a Customer Service Executive Managing all customer calls and written correspondence in a prompt, professional manner Accurately logging, maintaining, and updating records of all inbound and outbound customer interactions Processing customer and case data Investigating customer queries thoroughly Taking full ownership of allocated cases, escalating complex issues or disputes Key skills for a Customer Service Executive Proven customer service experience within the automotive industry is essential Strong communication skills with the ability to manage challenging conversations professionally Benefits for a Customer Service Executive Opportunity to join a reputable automotive business 25 days holiday Bank Holidays Car & Motorcycle Rental Scheme Generous pension scheme Life Assurance 4x salary Private medical insurance (After probation) On site restaurant Free parking Apply here if you are interested in this role!