Customer Services Advisor
Location: East Sussex- office based
Salary: Up to £27,000 DOE + Discretionary Bonus and Excellent Benefits
Hours: Mon - Fri, 8:30am - 4:30pm or 9am - 5pm
Are you an experienced customer service professional with a background within a technical manufacturing?
If so, then continue reading, this could be the ideal role for you!
Pearson Whiffin Recruitment are proud to be supporting an established organisation based in East Sussex, in their search for a Customer Service Advisor to join them, working full time.
This is a fantastic opportunity for a motivated individual with a passion for delivering exceptional customer care to join a company that truly values its people.
Key duties include:
Providing first-class service and support to B2B customers via telephone and email
Building and maintaining strong relationships with customers and internal colleagues
Co-ordinating delivery schedules and ensuring timely fulfilment of orders
Accurately inputting and processing customer orders
Maintaining up-to-date customer records
Any other duties as required
The Ideal Candidate:
Previous experience in a fast-paced customer service role within a commercial environment
The ability to keep calm under pressure
Resilience and a good sense of humour!
A meticulous attention to detail
Excellent organisation skills with the ability to work quickly under pressure
Confident with, using a range of IT systems including Microsoft Office especially Excel
Problem solving skills
A collaborative approach
What’s on Offer:
25 days holiday + 8 BH
Extra day off to celebrate your birthday!
Enhanced pension
Discretionary company bonus scheme
The opportunity to work in a friendly, stable, and supportive environment
Interviews are to be held immediately, so please apply today for immediate consideration!
This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment