Telford, TF1 7AF Overview Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference. We have a fantastic opportunity for a Service Support Administrator to join our Service & Heat team. Interested? If you are passionate and driven and enjoy making a difference – AMP can offer you the challenge and opportunity you’re looking for. The role will involve Supporting and ensuring planned maintenance tasks are kept up to date Creating service tickets and allocate to engineers as required Assisting with planning on site works and co-ordination of Field Service Engineers Supporting with organising accommodation for Field Service Engineers Liaising with sub-contractors as requested and filing job reports in a timely manner Generating purchase orders for equipment/sub-contractors as requested, track parts deliveries with suppliers Managing calibration records and arrange equipment testing Responsibility for managing the supply of lubricating oil and removal of used oil and coolant from the Flexible Generation sites Arranging any hire equipment needed for Field Service Engineers to carry out task Assisting store coordinator with any part orders and returns, keeping all records up to date Assisting Store Coordinator with incoming/outgoing goods, using lifting equipment where required (full training will be given), checking off delivery notes and adding items to stock in the warehouse. Assisting store coordinator with incoming and outgoing goods Assisting the service support coordinator with engineers van stock takes Providing holiday cover for Telford store coordinator when required Assisting the support desk with incoming telephone calls and email What we are looking for Skills Experienced in delivering administration support in a fast moving and demanding operational environment. Our successful candidate will also demonstrate the following knowledge, skills, and experience: Experience in delivering support in a fast moving and demanding operational environment The ability to plan and organise maintenance schedules and assign duties. Experience in delivering operational support in a fast moving and demanding operational environment. Excellent Microsoft Office skills including Excel, Teams and outlook etc. The ability to balance time between daily and strategic goals whilst managing the teams time to ensure daily tasks are accomplished. Excellent communicator and commitment to customer service and satisfaction What we will offer in return Benefits We’ve built a culture founded on honesty, working hard, and enjoying ourselves, and have created a workplace where everyone feels more connected, heard, and valued. You’ll receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role. Our employee benefits include: 26 days annual leave entitlement plus 8 days for public holidays Life insurance Employer pension contribution Healthcare cash plan Access to advice, counselling, and support Access to GP services Wellbeing tools and resources Shopping and lifestyle discounts Discounted gym membership. Additional information Location: Telford Competitive salary to be discussed at interview. Hours of work: 40 hours per week. Monday – Friday, 08:00-17:00 with one-hour unpaid lunch Office based Contract Type: Permanent The Service Support Administrator role will require extensive warehouse-based activity including manual handling and lifting. Full training on the lifting equipment will be given. To apply, please complete the form below X/Twitter This field is for validation purposes and should be left unchanged. First Name* Last Name* Email Address* Phone Number* Are you eligible to work in the UK?* Yes No Where did you hear about this role?* Please SelectAMP websiteLinkedInIndeedReferralFind a JobGoogleEnergy JoblineOther Who referred you to AMP?* Please elaborate* What are your salary expectations?* Please Select£24-29k£30-34k£35-39k£40-49k£50-59k£60-69k£70-79k£80k Upload CV* Max. file size: 50 MB. Upload Covering Letter Max. file size: 50 MB. Yes, I would like to opt-in to future communication from AMP. This field is hidden when viewing the form Email Safer Recruitment In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey. Equal Opportunities AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at HRQueries@ampcleanenergy.com. We’re here to support your journey.