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Strategic Partner Success Manager, Staines-upon-Thames
Client: IFS
Location: Staines-upon-Thames, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: a0957f687f27
Job Views: 11
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description
Key Function
* Owning the Partner Success Commercial forecast and execution of performance globally
* Owns the commercial levers for Partner Success including running the program to drive the relaunch of partner tiers in FY26
* Driving commercial sales process development for Partners to align on Sales methodology in positioning and selling Customer Success on Partner-led deals
Key Responsibilities
* Forecast governance and management: Collaborate with Regional Channel VPs/Directors to manage the Partner Success forecast, highlight risks and opportunities, support regional leaders in presenting, estimating, and closing deals, and report into central governance.
* Partner Success Commercial Levers: Drive value-based selling initiatives, enablement programs, develop collateral, and improve sales processes to enhance commercial outcomes.
* Customer Success in Partner Opportunities: Develop and run a Partner engagement program to promote the value of Success, measure its impact, and ensure standards are met.
* Partner Success Product Development: Collaborate with delivery teams to develop the Partner Success product based on commercial feedback.
Qualifications
Strategic & Commercial Skills
* Forecasting & Pipeline Management: Experience owning global forecasts, risk/opportunity identification.
* Commercial Sales Strategy: Ability to define and execute channel and partner sales strategies.
* Value-Based Selling: Ability to develop and implement value-based sales initiatives.
* Program Management: Skills in designing and measuring go-to-market programs.
* Channel/Partner Sales Knowledge: Deep understanding of partner ecosystems, including GSIs, resellers, alliances.
* Partner Enablement: Developing training and collateral for partner enablement.
* Joint GTM Execution: Skills in aligning internal and partner teams for joint go-to-market strategies.
Analytical & Performance Measurement
* Performance Metrics Tracking: Defining KPIs and success metrics.
* Revenue Analysis: Analyzing revenue drivers and blockers.
* Product Feedback: Incorporating partner and commercial feedback into product cycles.
* Customer Success Expertise: Deep knowledge of Partner Success principles.
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