Job Title: IT Support Engineer - Field Based (Northampton)
Salary: £25, - £30,
Location: Northampton
About the Role
This is the perfect chance to gain hands-on experience with a wide range of technologies while supporting a busy organisation on-site. As our Field-Based IT Support Engineer, you will be solving technical challenges across hardware, software, Microsoft platforms, and networking, including exposure to Cisco technologies.
The role is ideal for someone looking to move beyond the service desk, develop real-world technical expertise, and take clear steps towards a long-term IT career with opportunities to progress into senior technical or specialist roles.
Key Responsibilities
1. Provide hands-on support for hardware, software, and networking issues
2. Support Microsoft technologies including Windows Server, O, Intune and Active Directory
3. Install, configure, and maintain end-user devices and systems
4. Carry out routine maintenance, upgrades, and troubleshooting
5. Deliver a professional and approachable service to end users
6. Assist with networking tasks including Cisco technologies
Skills and Experience Required
7. Previous experience in IT support or field engineering
8. Knowledge of Microsoft environments including Windows Server, O, Intune and Active Directory
9. Understanding of networking fundamentals, ideally with some Cisco exposure
10. Strong problem-solving and communication skills
11. Ability to work independently and manage priorities effectively
12. Enhanced DBS (or willingness to obtain)
What's on Offer
13. Competitive salary between £25, and £30, depending on experience
14. Car allowance with fuel reimbursed from the moment your commute begins
15. The perfect opportunity to gain hands-on experience across Microsoft and Cisco technologies
16. Varied and challenging workload with real autonomy and responsibility
17. Clear progression path into senior technical or specialist IT roles
18. Long-term career development in a supportive and stable organisation
19. Ongoing training and support to help you progress your technical skills
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