Iberdrola, S.A seeks a Head of Projects & Improvement based in Glasgow to lead transformation and continuous improvement within their Customer Service Directorate. This role involves establishing improvement squads, standardizing processes, and ensuring that innovations enhance service delivery. The position offers a salary between £66,000 - £82,500 per annum, plus bonuses, healthcare, and a robust pension scheme. Candidates should have experience managing strategic change, focusing on team development and operational performance.
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