We’re Hiring: Operations Manager (Food Delivery Startup)
At Nippybot, we work with delivery partners to improve last-mile operations. We’re now hiring an Operations Manager on behalf of one of our partners in the food delivery space.
The Opportunity
This is a hands-on, high-impact role where you’ll take full ownership of daily delivery operations. You’ll be responsible for keeping things running smoothly, solving problems in real time, and continuously improving performance.
If you enjoy fast-paced environments, taking initiative, and making things work under pressure, this is for you.
What you’ll be doing
* Own day-to-day delivery operations (orders, dispatch, completion)
* Ensure deliveries are fast, reliable, and efficient
* Manage and coordinate drivers/riders
* Handle real-time issues (delays, cancellations, escalations)
* Analyse performance data and improve processes
* Work closely with support to fix root causes (not just symptoms)
What we’re looking for
* Experience in operations, logistics, or delivery businesses is key
* Calm under pressure, you can handle things when they go wrong
* Strong problem-solving and decision-making skills
* Data-driven mindset (you track, measure, improve)
* High ownership and proactive attitude
What you’ll get
* Direct impact in a growing startup
* Fast progression opportunities
* Daily office snacks
* A team that moves fast and gets things done
Why this role stands out
You won’t just manage operations, you’ll build and shape them.
Interested or know someone who fits? Send a message or apply directly.
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