Salary: £25,000 to £26,000 plus performance related bonus (£1,000 to £3,000 per year)Location: Winnersh Triangle, WokinghamWorking pattern: Monday to Friday, 8:30am to 5:00pmJob type: Full time, office based
Are you a motivated graduate looking to start your career in a technical, commercial role with excellent training and development? This is an exciting opportunity to join a well-established international business that designs and supplies high quality precision engineered products to customers across the UK and Europe.
The successful candidate will receive a structured one-month training programme, ongoing support and opportunities to work on interesting projects, attend trade shows and build strong customer relationships.
The role
As a Sales and Customer Service Specialist, you will be the first point of contact for customer enquiries and will support the wider commercial team. You will learn the product range, understand customer requirements and provide accurate, professional communication across phone and email.
This is a fantastic entry level role for graduates who enjoy problem solving, learning technical information and delivering a great customer experience.
Key responsibilities
• Respond to customer enquiries by phone and email• Provide accurate product information and support customers with order queries• Maintain accurate records of customer interactions and orders• Collaborate with colleagues in a small, friendly team environment• Attend trade shows and support larger projects as your knowledge develops
What we’re looking for
• Graduate level candidate, ideally with a STEM degree or technical interest• Excellent communication and interpersonal skills• Curious, proactive and eager to learn• Self-motivated with strong attention to detail• Ability to work collaboratively in a close-knit team• Confident using standard IT tools. Experience with NetSuite is helpful but not required
Benefits
• Full structured training programme• Free onsite parking• Close to public transport links
If you are a motivated graduate who enjoys customer contact and wants to build a strong commercial foundation, we would love to hear from you.