Assistant Manager
30 hour contract | Stirling - Kerse Road
As an Assistant Manager at Stephens Bakery, you are a key leader in the shop. You take responsibility for leading the team day-to-day, ensuring the shop runs smoothly, safely, and efficiently. Each day you will help deliver great customer service, high-quality products, and a positive, motivated team.
Job: Assistant Manager
Hours: 30 Hours — flexible shifts over midweek and weekends
Location: Kerse Road, Stirling
Rate of Pay: from £14.48 per hour
We are opening our new shop on Kerse Road, Stirling in the coming months. We are looking to recruit a team that will train within one of our other shops before transitioning over to Kerse Road when it opens.
Responsibilities
- Lead the shop team during your shifts—setting the pace, making decisions, and keeping everyone focused.
- Be involved in rota planning and solve short-term cover issues when in shop.
- Help support with team performance issues.
- Be a visible and approachable leader, actively supporting your team through busy periods and challenges.
- Role model high standards of customer service, teamwork, and professionalism.
- Support with team development, helping to train new starters and give guidance to others.
- Actively serve customers alongside the team and model excellent customer service.
- Make sure the shop is always welcoming, clean, and well-stocked with fresh, high-quality product.
- Help ensure the team follows all food safety, health & safety, and company policies.
- Carry out daily checks and paperwork to keep the shop compliant and safe.
- Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
- Promote teamwork and a positive atmosphere, stepping in to resolve issues early.
What We’re Looking For
We’re not just hiring an Assistant Manager — we’re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people.
Are you:
- A confident communicator who enjoys supporting and guiding others?
- Someone who thrives in a fast-paced, customer-focused environment?
- Great at juggling tasks and organizing team workloads?
- Comfortable delegating and receiving feedback?
- Someone who takes pride in offering consistently great service — every single time?
Benefits
- Competitive salary: £14.48 per hour
- Free food on shift — lunch is on us
- Gifts for special occasions (Christmas, length of service & weddings)
- Staff referral scheme — earn up to £150 for each successful referral
- 20% staff discount across all Stephens shops
- Free confidential counselling for mental health, money, legal, or work matters
- Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
- Career development opportunities — we love to promote and develop from within
