Job Title: Customer Support Engineer Location: Great Yarmouth Salary: Up to 55k DOE & Company Bonus Our client are a leading provider of high-quality innovative sonar technology solutions for survey applications spanning inland waterways, inshore, nearshore and offshore environments to full ocean depth. They specialise in the design, development, manufacture, and commissioning of advanced side scan, bathymetry, and sub-bottom profiling sonar-systems. And are looking for a Customer Support Engineer, a self-starter who can learn and understand our products inside-out; understand the sonar equipment marketplace and our competitors; provide customer support and installations; spot opportunities when talking to customers for up-selling; arrange testing and inspections of returned equipment. Excellent remuneration 25 days holiday allowance plus statutory bank holidays Flexi-time with the ability to take an additional day’s leave each month Private medical insurance Worldwide Travel insurance for employee Pension with matched contributions up to 8% Death in service benefit Sick pay Bike to work scheme Employee assistance scheme Free electric vehicle charging on site Annual bonus based on Company profit Wellbeing events. Key accountabilities Provide outstanding technical support to customers by telephone, email and occasional customer visits. Assist in solving customer’s technical issues together with support from the ...