Salary: £30,000 - 30,000 per year Requirements: Strong understanding of ICT technology and its impact on policing and business objectives Proven ability to influence and persuade stakeholders effectively Relevant experience with a wide range of EUD technologies and support methods Excellent communication skills, both written and oral, with the ability to simplify technical concepts for non-technical audiences A flexible, adaptable team player who thrives in dynamic environments and can work independently Must possess a full UK driving licence and be willing to travel to various locations as required Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs Maintain accurate EUD asset data in accordance with the SACM policy to optimise device usage Oversee the end-to-end lifecycle of devices from evaluation to disposal, prioritising supportability and cost-effectiveness Monitor EUD service delivery and contribute to improvement plans for better operational performance Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management Identify and implement service improvements and cost-saving initiatives Participate in the problem management process, using trend analysis to recommend effective solutions Support projects related to EUDs and assist the SACM team with asset and licence management Technologies: ICT Support ITIL More: We are a mission-driven organisation seeking a talented EUD Engineer to enhance ICT capabilities within Thames Valley Police. This temporary, full-time position based in Kidlington offers a competitive salary of £250 per day outside of IR35, working Monday to Friday for 37 hours a week. Our supportive environment promotes professional growth while allowing you to make a real impact in public services. last updated 9 week of 2026