The SME, Process Improvement is responsible for: Process Controls / Performance Monitoring: Monitor and improve processes following the Plan-Do-Check-Act cycle. Support in implementing strategies and methods to ensure that the processes meet performance targets. Strengthen quality control processes in collaboration with key team members and other stakeholders. Process Improvements: Analyse and optimize warehouse processes to enhance efficiency and reduce costs. Conduct data analysis and provide detailed improvement recommendations. Contribute to innovation and process optimization. Warehouse Operations: Oversee storage, shipping, and receiving processes. Address complex issues, perform root-cause analysis, and implement corrective actions. Collaborate with internal and external parties to resolve issues and apply preventive measures. System and IT Support: Act as an ERP system superuser and participate in IT-related projects. Provide input for system changes and support process testing. Projects: Participate in new projects and advise on project timelines, risks, and opportunities. Assist in business integration and support capacity planning for growth. Support in mapping department capacity needs to ensure flexibility and scalability for business growth, new products, services, and mergers & acquisitions. KPI’s: Support in developing and maintaining performance indicators and reports to ensure system efficiency. Quality: Support in creating work instructions and process documentation. Improve and streamline business processes for automation and optimization. Education Essential Bachelor’s degree in operations, warehousing, Logistics, or Supply Chain required. 2-5 years' experience in logistics, warehousing, and distribution management. Desirable Lean Six Sigma (for process improvement) Project Management (e.g., PMP) (for handling projects) ERP System Training (SAP, Oracle). Experience Essential Strong understanding of Department, LS or VAS and operations in terms of set-up, capacity planning and optimization. Extensive knowledge of LS / VAS, and related warehouse management systems & processes. Desirable Experience of working in the Medical Devices industry (ISO13485). Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.