Audiology Customer Service Partner Jobs
Audiology Partner Jobs
Location: West Sussex and Surrey area
Job Type - Full-Time - Mobile
Salary: 35K basic + 5K car allowance + 30% business profit (dividends)
Sector: Audiology | Domiciliary | Audiology Partnership Opportunity
About the Opportunity
Flame Health Audiology are working confidentially in partnership with a leading UK optical and hearing care group to identify an exceptional Customer Service Partner (CSP) to support the launch of a new Domiciliary Audiology business model across West Sussex and Surrey.
This rare opportunity combines commercial leadership, patient care, and the independence of running your own business — while benefiting from the backing of an established, global healthcare brand.
The Role
As an Audiology Customer Service Partner, you will play a pivotal role in driving both the operational and clinical success of the new domiciliary service. Working closely with central support and local administration teams, you will oversee customer experience, business performance, and team growth.
You’ll have the autonomy to shape your own clinics, build meaningful relationships across your local community, and develop a thriving business that truly makes a difference to people’s lives.
Key Responsibilities
* Lead, inspire, and develop a local domiciliary audiology team.
* Oversee day‑to‑day operations and ensure delivery of clinical and service excellence.
* Build long‑term community relationships and grow the customer base.
* Manage and drive business performance and profit growth.
* Maintain the highest levels of compliance, ethics, and professional standards.
What’s on Offer
* 35K basic salary plus 5K car allowance.
* 30% profit share as dividends from your business.
* Access to full operational, marketing, and administrative support.
* Use of cutting‑edge audiology and diagnostic technology.
* Ongoing leadership development and professional growth.
* Flexible working and generous benefits (medical, dental, pension, and more).
About You
* Proven customer service or retail leadership experience.
* Strong business acumen with a passion for service excellence.
* Natural people leader with strong communication and interpersonal skills.
* Full UK driving licence and the right to work in the UK.
* Commitment to high‑quality care, professionalism, and ethical practice.
The Business
This is a new standalone Domiciliary Audiology Partnership model, offering a unique chance to shape and grow your own service within an established healthcare network. Supported by a central administration and marketing team, you will deliver first‑class hearing care directly to patients in their own homes — ensuring accessibility, comfort, and continuity of care.
Next Steps
If you are an ambitious, commercially minded Customer Service or Retail Leader seeking to combine business ownership with community healthcare, we would like to speak with you.
To apply for this Audiology Customer Service Partner Job in Crawley or enquire about additional Audiology Jobs across the UK - contact Flame Health Freephone on 0800 085 0858, alternatively email careers@flamehealth.com
Flame Health Associates LLP operates as an Employment Agency & Employment Business
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