My client is a leading Commercial Automotive leasing / Fleet Management company based in Hampton. They have a role for an Account Manager to join their Account Management Department.
Role Summary :
To be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management. To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.
To manage and control the day-to-day service delivery attributable to a portfolio of outsourced fleet management and leasing contracts
To manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client base To proactively advise and communicate with each client on areas of fleet management best practices including cost reduction and fleet availability
To utilise the support of the wider business departments in optimising high levels of service delivery to the client base
To maximise contract revenues and margins within the existing scope of services provided to each client
To be responsible for compiling, managing and delivering contract retention and extension bids
To identify, promote and close opportunities for maximising profitability via the provision...