Head of IT Service Management - UK-Wide Head of IT Service Management with experience in leading IT Service Management operations, service architecture and building out mid to large IT service management teams is required by a leading UK-based consultancy. The role can be based anywhere in the UK with over average of 1 day a week in one of the localised offices (there will be some weeks when you will not be needed to go into the office) Lots of Home working if needed You must be eligible for SC clearance, so you have been working in the UK for at least the last 5 years. Skills required: 15 years of broad experience in IT Service Management, Service architecture, service operations Extensive experience in building out IT Service teams of 15 people Ideally, some government sector, Defence, Aerospace, Nuclear, and Civil Engineering experience would be a bonus. ITIL, Agile OR ITSM experience Service Delivery Management experience on a large scale. Change & IT Service transition management experience. This is a new role for a consultancy to increase their offering to clients around IT Service Management. My client needs to offer wider service management solutions, more than just support, so they want to implement a broader service management lifecycle function, understanding requirements, service delivery, etc meaning they can offer a much better solution to clients. Therefore, they need an experienced leader that has a proven track record. This Head of IT Service Management position is to build and transform that team. Currently, at 15 people, they have quite a few senior consultants who are involved in service architecture etc. Part of your role will be to increase the headcount to around 30, hire more technical people and introduce a better culture and IT Service Management offering around Service Delivery & Service Management. You must be that change agent that completely transforms what they do in IT Service Management & IT Service Delivery My client is looking to pay a starting salary of between £70,000 - £90,000 £6,000 car allowance Private Healthcare 10% Pension. To apply press, apply now, or send your CV to matthew. Leach circlerecruitment.com Keywords: Head of IT Service Management / Global Service Delivery Lead / ITIL / ITSM / Service Architecture / UK Wide / London / Manchester / Birmingham / Glasgow / Bristol / Leeds / Nottingham / Cambridge / Cardiff / Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - Circle_Rec and LinkedIn - Circle Recruitment.