Job Title: Customer Service Administrator Salary: Up to £28,000 per annum Hours: 40 hours per week - Monday to Friday, 8:30 am - 5:00 pm Role Overview: As a Customer Service Administrator, you will play a key role in providing outstanding support to our customers throughout their journey with us. From managing the order process to offering administrative and technical assistance, your contributions will be vital in ensuring customer satisfaction. Key Responsibilities: Customer Service: Engage with customers via email, phone, and face-to-face in our showroom. Process quotations, purchase orders, sales orders, pro forma invoices, and VAT invoices. Provide basic technical advice and assist with stationery ordering.Sales Support: Collaborate with Area Sales Managers to maintain effective communication with customers on significant projects. analyse and monitor sales data to support business objectives.External and Internal Liaison: Coordinate with external hauliers to arrange timely delivery of customer orders. Work closely with Production Departments to ensure orders are dispatched punctually. Raise purchase orders for haulage and stationery as required.Qualifications, Skills, and Experience: Understanding of the sales process and the ability to read non-detailed shop drawings. Strong commercial awareness and proficiency in Microsoft Office; familiarity with Microsoft Dynamics NAV is a plus. Excellent communicat...