Shift Leader Back of House - Hamilton, Glasgow
Job Type: Full Time
German Doner Kebab is a rapidly growing restaurant brand, changing the perception of kebabs with over 90 restaurants worldwide. We pride ourselves on industry-leading service, exceptional food, and memorable guest experiences. Join our team now!
We are seeking a Back of House Shift Leader to grow with us and share in our success. You will work alongside the Restaurant Management team to deliver high-quality food and excellent guest care, ensuring brand standards are met and every guest leaves satisfied.
Requirements:
* Prioritize guest satisfaction in all tasks
* Maintain a positive attitude
* Work efficiently in a fast-paced environment, adhering to brand standards and policies
* Deliver industry-leading guest service
* Manage store operations, including scheduling and staff management
* Follow Food Safety and Hygiene standards
* Understand stock management, GP% figures, and controls
* Produce quality products to maximize guest satisfaction
* Maintain operational standards focusing on the guest experience
* Communicate effectively with team members
* Support team development through training and coaching
* Onboard and welcome new team members
* Help team members develop skills and knowledge
* Ensure consistent operational standards
Key Skills & Knowledge:
* Monitor food portions and stock levels
* Experience with high-volume trading is preferred
* Train and cross-train team members to enhance productivity
* Maintain food safety and handling standards
* Clean equipment thoroughly and timely
* Present a professional appearance and positive attitude
* Understand the menu comprehensively
* Follow sanitation standards, including washing cookware and utensils
* Complete daily paperwork accurately
* Understand food with integrity and manage P&L, budgets, and payroll
* Manage stock levels and controllable costs to ensure profitability
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