Digital Content Writer
A Manchester-based SaaS company transforming the way people engage with their finances. Our platform helps employees take control of their financial wellbeing through smart tools, education, and real-time insights.
With a growing customer base across the UK, we're passionate about building digital experiences that empower users and make complex financial decisions easier to understand. As we scale, we’re looking for a talented Content Designer to join our product and UX team.
As a Content Designer, you’ll play a vital role in shaping the language and user experience across our platform. You'll work closely with product managers, designers, and developers to ensure our content is clear, consistent, and user-centred—helping people feel confident about their money.
You'll be responsible for designing content that simplifies complex financial topics, supports product functionality, and enhances every stage of the user journey.
Responsibilities:
* Creating and maintaining user-focused content across our web app, onboarding flows, help centre, and comms
* Translating financial and technical concepts into plain English that resonates with our users
* Collaborating with cross-functional teams to plan, test and deliver new product features
* Contributing to content standards, tone of voice, and style guidelines
* Using analytics, customer feedback, and user testing to improve and iterate content
* Supporting product marketing and internal teams with microcopy, tooltips, in-app guidance, and more
About You:
* Proven experience as a content designer, UX writer, or digital copywriter, ideally in a SaaS or fintech environment
* Exceptional writing, editing, and content structuring skills
* Experience of writing content for HR sector
* Comfortable working with complex topics (especially financial or technical content)
* Strong understanding of accessibility and inclusive design principles
* Experience working in Agile teams with designers and developers
* Familiarity with tools like Figma, Notion, or similar design/documentation platforms
Why Join Us?
* Hybrid working from our central Manchester HQ or remote within the UK
* 25 days holiday + bank holidays + your birthday off
* Personal development budget and ongoing learning opportunities
Interested? Please Click Apply Now!
Digital Content Writer
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