Job description
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive.
The Borough has great access to key motorway networks and the rail services which provides quick alternative commuting options for the whole of Warwickshire, Coventry, Birmingham, Northamptonshire and Leicestershire.
About the role
Rugby Borough Council is looking to recruit an enthusiastic and customer focused Housing Officer into their Housing Services Team.
You will be providing patch-based housing management, and tenancy and estates management support to the housing service team to enable our tenants to succeed and sustain their tenancy.
You will work on both proactive and reactive service delivery, taking a holistic approach in ensuring we assist our customers in sustaining their tenancy.
This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.
About you
Ideally you will possess a good working knowledge of sustainment and enforcement with experience and understanding around all aspects of housing management and the legislation that underpins it.
Alongside this you will need experience of dealing with the public both face to face and by phone and be able to deal with pressurised situations in a controlled and effective manner.
Benefits
* 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
* Generous Local Government Pension Scheme
* Hybrid working up to 60%
* Flexi time scheme
* Annual leave purchase scheme
* Subsidised parking
* Structured Induction Program
* Learning and Development opportunities including Future Leaders programmes
* Payment of a professional subscription for approved professionals
* Family Friendly Policies
* Independent Support for your health & wellbeing
* Generous compassionate leave
* Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more
For an informal discussion about this role, please call Sharon Beckitt, Housing Services Team Leader on or Amanda Jones Lead Tenancy Officer on
Job Profile link
Interview Date: 5 November 2025
Apply now or see more about our Careers here - Careers - Rugby Borough Council including our Corporate Values, Employee Benefits and Hints and Tips for a great application.
Our method of application is online by following the link. If you are unable to apply on-line please contact, or e-mail: for further assistance.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Please note the online recruitment process will be unavailable due to scheduled maintenance on a Sunday between 10am and 11am.
We recommend that you save your application regularly to avoid losing information.