You will work onsite and report into the Assistant or Store Manager. Your role includes helping at the tills, advising customers, or working in the back shop.
Responsibilities
* Help customers and put them at ease by listening, answering questions and giving great advice on our products.
* Recommend items they hadn't considered or offer a basket – little things make a difference.
* Get to know our in‑store offers and schemes and promote them.
* Ensure the right products are displayed on the shop floor, provide excellent service on the tills and help with stock in the stock rooms.
* Work with the team to keep the store clean and presentable, creating a great shopping experience.
You will be provided with award‑winning training accredited by the Institute of Customer Service.
Essential skills & experience
* Full training is provided for this role.
* Excel in a varied, fast‑paced environment.
* Communicate and listen effectively.
* Enjoy working as part of a team and promoting a collaborative dynamic.
* Know that the little things make the biggest difference for customer interactions.
* Desire to be a proud brand ambassador for Boots and help customers find the best products for them.
Desirable skills & experience
* Experience providing customer care and delivering great customer service.
Working hours
This is a permanent role. Applicants must be able to commit to the advertised hours on a permanent basis and be flexible to work a variety of shift patterns throughout the week, including weekends.
Compensation & Benefits
* Hourly rate: £13.02 – £15.10 (London), increasing after six months in role.
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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