Job Description
Start here. Grow here.
AECOM is seeking a highly organised and detail-oriented Document Controller to support project delivery through effective document management and project controls. The role is responsible for the receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified project data across electronic, paper, and other media formats. The Document Controller ensures all documentation is managed in accordance with company policies, procedures, and project requirements.
The position is affiliated to Transportation and based at the A19 DBFO Site Office in Billingham.
The A19/A168 Dishforth to Tyne Tunnel Trunk Road is a vital north-south route linking the Industrial areas of Tyneside, Wearside and Teesside to the rest of the Country. The route, comprising 585 lane-km of carriageway and 217 structures, is of major importance to the economy of north-east England and the A19 DBFO Team is responsible for keeping traffic flowing safely and minimising delays and disruption. The project is managed by a collaborative team comprising National Highways, Autolink, Sir Robert McAlpine and AECOM with support from our supply chain partners.
The Project is currently serviced through a 30 year Contract between the Secretary of State and Autolink Concessionaires. The Contract period is 25/2/1997 to 24/2/2027. Following expiry of the Contract the A19 will be maintained by National Highways Area 14 team. TUPE will apply and this Document Control role will be eligible to be employed by NH or their Supply Chain or continue with AECOM.
Key Responsibilities:
* Manage the full lifecycle of project documentation, including receipt, logging, distribution, filing, and archiving.
* Maintain accurate document control systems for multiple projects and project managers.
* Ensure all documents (electronic and hard copy) are correctly classified, indexed, and stored for easy retrieval.
* Track and monitor document revisions, approvals, and workflows to maintain version control.
* Conduct regular audits of documentation to ensure accuracy, completeness, and compliance.
* Coordinate the secure handling of both classified and unclassified information.
* Support project teams by providing timely access to documentation and reports.
* Ensure document control processes comply with AECOM policies, industry standards, and project-specific procedures.
* Assist in the setup and continuous improvement of document management systems and processes.
* Liaise with internal and external stakeholders to ensure efficient document exchange and communication.
* The present Contract needs to be handed back to National Highways, and the Document Controller will be responsible for ensuring that all of the Contract Completion conditions relating to the document control are met and handed back to National Highways.
Compliance & Governance:
* Ensure all document control activities adhere to company policies and procedures.
* Maintain compliance with local regulations, industry standards, and project requirements.
* Promote best practices in records management and continuous improvement initiatives.
Working Relationships:
* Project Managers
* Business Process Improvement Manager
* Project Teams
* External Clients and Contractors
* Internal Support Functions
Additional Information:
This role plays a critical part in ensuring project efficiency, data integrity, and regulatory compliance across multiple projects within AECOM.
Qualifications
Here’s what we’re looking for:
* Proven experience in document control, records management, or project administration.
* Strong understanding of document management systems and project controls processes.
* Excellent organisational skills with high attention to detail.
* Ability to manage multiple projects and priorities simultaneously.
* Familiarity with handling sensitive or classified information is advantageous.
* Proficiency in Microsoft Office and document management software.
* Strong communication and interpersonal skills.
The closing date of this role is Tuesday 31st March 2026
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAccommodations@aecom.com
At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!
Additional Information
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About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.