Full-Time Position (40 hours per week) – £25,480 per
annum - Shifts are between 6.00 am and 10.30 pm
Your country home away from home, nestled within 12 acres of
picturesque Hertfordshire countryside. Sopwell House is a luxurious,
family-owned Georgian country house hotel offering timeless elegance and modern
comfort. We’re proud to be a place where exceptional service is delivered with
warmth, pride and purpose. We’re currently looking for a passionate individual to
join our dedicated Concierge team.
Your role in our family:
* As a
Spa Concierge you will become part of a dedicated team that engages with
our guests throughout their experience with us
* To
provide our guests with first class hospitality, providing advice and
guidance on treatments, retail products and fitness classes; making
bookings and supporting the Spa Therapists in providing a truly luxurious
experience
* Provide
information on hotel services and most importantly, make our guests feel
welcome and help them unwind
* Ensure
Spa charges are processed diligently to guests’ accounts, invoices are
accurate and all guest transactions are fulfilled in a very timely manner
* So
much more!
What would make you the perfect fit?
* A natural flair for service with an elegant, professional demeanour
and a genuine passion for delivering exceptional, luxury-level experiences
* Previous experience in a similar role, such as front desk or
receptionist positions, within a high-end or customer-focused environment
* Outstanding communication skills, with fluency in English
and the ability to engage confidently and warmly with guests and colleagues
* Flexible availability, working 8-hour shifts (including
weekends and bank holidays), with shift times scheduled between 6:00 am and
10:30 am
The Best Bit:
* Wide range of training and development opportunities
* Free staff meals and parking
* Discounted food and beverage, accommodation and spa
* 28 days holiday and 1 extra holiday day on your birthday
* 30% discount on Spa treatments and Spa days
* 10% discount on Spa products
* Introduce a friend at work bonus
* Free uniform
* Preferred Hotel Group discounted global hotel rates
Sopwell House introduces Cottonmill, the first private
members’ spa designed to be woven into the fabric of a better life. An elegant,
dynamic concept that never stands still. Constantly evolving to stay ahead,
this is a unique world created for only a select group. The warmest welcome;
the most elevated design; the last word in cutting-edge fitness and treatments;
a uniquely positioned proposition.
A career at Sopwell House is as rewarding as you make it; it
takes all kinds of people to make an exceptional spa run seamlessly and
harmoniously.
If this sounds like your dream job, we would love to hear
from you!
All applicants must have the right to live and work in the
UK. Please be advised that if you have not received a response within 14
days, please assume that your application has not been successful on this
occasion.