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Support officer - training

Hereford
Connexus
Support officer
Posted: 9 March
Offer description

An exciting opportunity has arisen for a Younger Persons Support officer to join our team at Bath Street.

We are looking for a positive and engaging support officer to deliver high quality support outcomes with the use of SMART support plans to enable and prepare young people to successfully transition into independence.

A big part of this role is supporting young people at Bath Street. You should be able to build good working relationships with our young people. We encourage independence and help develop skills that will enable them to successfully secure and sustain accommodation.

You need to be confident when dealing with outside agencies to aid the growth of the service by developing new links and partnerships within the local community, with particular emphasis on training, employment and work-based activities.

Are you able to engage young people? Can you think outside the box? Are you able to remain calm in times of crisis? If yes, this role could be for you!

Hours are worked on a seven‑day rota, with shifts scheduled Monday to Saturday. Shift times are 9am–5pm, 11am–7pm, or 2pm–10pm.

If you would like further information about the role, or for an informal chat please contact Sarah Jones, Deputy Manager, 07817 866073

Shortlisting date: 19 March 2026

Interview date: 23 March 2026

This role will be subject to an enhanced DBS check.

The post is exempt from the Rehabilitation of Offenders Act 1974

About Connexus

Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.

You’ll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse.

Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.

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