Administrative Officer - HMCTS (Gateshead) Fully office based Pay £12.86 per hour Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management. What you'll be doing: * Preparing papers, files, and court documents for hearings and meetings * Managing records on in-house systems and inputting data accurately * Assisting with clerking civil and family courts, tribunals, and hearings * Supporting court users by scheduling, serving documents, and executing warrants * Handling face-to-face, written, and telephone enquiries with professionalism * Contributing to team meetings, problem-solving, and small projects * Processing casework such as court orders, claims, fines, and legal aid documentation * Checking and verifying documents, records, and accounts for accuracy and compliance * Collecting and assembling information for reports, statistical analysis, and court returns * Communicating effectively with judiciary, court staff, external agencies, and the public What you'll bring: * Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience * Strong computer skills to handle data entry, document preparation, and reporting * Excellent customer service skills with a professional, helpful approach * Ability to work as part of a team, demonstrating flexibility and initiative * Good organisational skills to manage multiple tasks and deadlines * Clear communication skills, both written and verbal This is an excellent opportunity to contribute to a vital public service, with ongoing professional development and career progression available within the operational delivery profession. If you're organised, proactive, and committed to delivering high-quality service, we'd love to hear from you. Location: Gateshead Hours: Full-time Apply now to join a dedicated team supporting justice and public service excellence! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.