Job Summary
We are seeking a dedicated and enthusiastic Café Manager to oversee the daily operations of our café. The ideal candidate will have a strong background in hospitality and food management, ensuring that our café provides exceptional service and high-quality food offerings. This role requires effective team management, adherence to food safety standards, and a passion for creating a welcoming environment for our guests.
Responsibilities
* Manage all aspects of café operations, inventory management, and customer service.
* Ensure compliance with food safety regulations and maintain high standards of cleanliness and organisation within the kitchen and dining areas.
* Train, supervise, and motivate staff to deliver excellent service while fostering a positive team environment.
* Develop and implement strategies to enhance customer satisfaction and increase café revenue.
* Handle customer inquiries, complaints, and feedback in a professional manner to ensure a positive experience.
* Monitor stock levels
Skills
* Proven experience in a managerial role within the hotel or hospitality industry, preferably in a café or restaurant setting.
* Strong knowledge of food safety practices
* Excellent organisational skills with the ability to manage multiple tasks efficiently.
* Exceptional leadership qualities with experience in team management and staff development.
* Strong communication skills, both verbal and written, with the ability to engage effectively with customers and team members alike.
* A proactive approach to problem-solving with a focus on delivering high-quality service in a fast-paced environment.
* Barista Trained
* Ability to handle cash & cashing up
Join us in creating an exceptional café experience where every guest feels valued
Job Type: Full-time
Pay: £13.00-£14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Pitlochry: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you located in the Perthshire, Scotland Area?
Experience:
* Hospitality management: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person