Cloud Solutions / Office 365 / MDM / Telephony / Networking / Virtualisation Cloud Solutions / Office 365 / MDM / Telephony / Networking / Virtualisation
Senior IT Engineer (Client-Facing)
Greater Manchester, Hybrid (3 Days Office / 2 WFH)
We’re partnering with a growing IT services provider in Greater Manchester who are looking to bring in a Senior IT Engineer to join their technical team. This is a hands-on, client-facing role, ideal for someone who enjoys solving complex technical issues while building strong relationships with clients.
You won’t have management responsibilities, but you’ll be a senior figure in the team, expected to lead by example, take ownership of high-level support and project work, and act as a trusted technical advisor to clients.
Delivering end-to-end support across servers, networking, cloud platforms (e.g. Getting stuck into project work, assisting with planning, implementation, and post-deployment support
Working closely with clients, helping them get the most from their IT setup, resolving technical problems, and offering clear advice
Supporting infrastructure design and deployment, both remotely and on-site when needed
Logging and documenting work accurately, helping to maintain high service standards
Proven experience in a similar senior IT support or infrastructure engineering role
Strong technical skills across Microsoft environments, networking, servers, and cloud-based tools
Exposure to project delivery or involvement in technical change implementations
Experience with ITIL-aligned processes or working within MSP or service-led environments
Cloud Solutions / Office 365 / MDM / Telephony / Networking / Virtualisation
Cloud Solutions / Office 365 / MDM / Telephony / Networking / Virtualisation