Casual Leisure Assistant Location: Shrewsbury Sports Village, Shrewsbury SY1 4RQ Salary: Paying up to £12.21 per hour depending on experience, plus excellent benefits Schedule: Casual – Part-time. Shifts typically include weekends and evenings Ready to impact a better future? As a Casual Leisure Assistant in our Leisure team, you’ll help create a safe, welcoming environment for our community. Your work will make a positive impact by supporting health, wellbeing, and enjoyment for everyone who visits our facilities. You’ll play a key role in ensuring customer safety and delivering high standards of service and care. From supervising activities to maintaining cleanliness and setting up equipment, you’ll help create spaces where people can thrive. You’ll Be Entrusted To What you’ll do as a Casual Leisure Assistant Follow robust health and safety practices in line with policies and legislation Support daily operations to deliver excellent customer experiences Maintain high standards of cleanliness and equipment handling Communicate effectively with customers of all ages and abilities Act quickly and calmly in pressurised situations Identify and report issues to improve performance Does this sound like you? You’ll be a great fit for this role if you have: Experience in a customer-facing environment Previous experience in a leisure setting A positive, “can do” attitude and strong communication skills Ability to stay alert and attentive A coaching qualification (desirable) This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What We Offer Free gym membership: Free gym membership for yourself and a member of the family. Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities - Kids parties, holiday club, swimming lessons etc. Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate. Google Chrome is the preferred browser to access Serco careers website*