This is a super opportunity for a Cluster Assistant Store Manager to support our Cluster Store Manager in leading our incredible team in our 3 Cheltenham Sites.
Our assistant managers work with the store manager, team, and wider business to fulfil our vision of:
Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.
They do this through collaboration with the team to fulfil our mission:
* Good is always served.
* To curate quality product and welcoming environments, to secure the return visit.
* To always be good for colleagues and customer.
We work together to achieve this through demonstration of our company values, these are:
* Be consistently good - Part of our ethos is about not overstating who we are, so for us being 'good' really is good enough, and it's what we strive for. When we say 'good' we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
* Be proud to serve - As a business we feel proud about what we're offering up, and we pride ourselves on working as a team that are proud to serve.
* Be the good in someone's day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It's the little things that matter, and the smallest thing can add some good to a person's day.
Our Assistant Store Managers are a vital support to our Store Managers, driving the success of our stores and the SOHO brand. Our management team consistently go above and beyond with their customer service and they inject enthusiasm into all that they do, with real passion for our delicious food and triple-certified coffee.
What we stand for:
It is very important you respect and believe in the company you choose to work for. Here at SOHO we believe in:
* BEING GOOD and DOING GOOD.
* Ensuring our team enjoy a good work/life balance linked to shift patterns.
* Being part of our local community.
* Being a fair employer – no zero contracts for permanent team.
* Positively employing young people entering work –paying an adult wage, with protected hours.
* Celebrating family – a free big event day per year.
* Celebrating diversity – we are proud to be an inclusive employer.
What we need from You:
* A love of people, good food and an appreciation of great coffee.
* A strong team ethic – achieving success together, and looking after each other.
* High standards in all you do, with great attention to detail.
* Bags of energy and enthusiasm.
* Strong leader – able to understand targets set and be able to help lead your team to see them through to completion.
The Perks of the Job:
* Flexible shift patterns to ensure our teams enjoy a good work/life balance.
* Free food and 2 free drinks whilst on duty.
* 40% staff discount.
* Extra holidays linked to length of service.
* Apprenticeships Level 2-4.
* Your Big Event extra day's holiday each year.
If you have management experience or have extensive supervisory experience and are looking for your next step up, then we would love to hear from you
INDRETAIL