As part of the practice succession planning program due to the impending retirement of the current post holder, we are delighted to offer the position of Practice Manager.
This is a great opportunity to learn the role of Practice Manager, while the current post holder is in post.
We are seeking a motivated and dedicated member of staff to join our supportive and high-performing GP Practice team. This position is an exciting opportunity for someone with strong administration, financial and analytical skills.
The successful candidate will be responsible for managing all aspects of the practice, ensuring that the practice complies with the latest legislation, NHS guidelines and is CQC compliant.
Main duties of the job
The position of Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the practice, supporting the partners and working as a key member of the management team. The post holder will offer strong leadership with business, financial and people skills to continue to drive the practice forward by identifying, and acting on, practice and business opportunities. To manage and support the Operations Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. To cover key areas of the Operations Manager work in their absence.
About us
We are a progressive and caring GP Practice providing a high-quality range of primary care services for a diverse population, with a focus on inclusion and equality.
* GMS Practice
* List size of 12,000 patients
* Rated Good by CQC
* High QoF achievement
* GP Training Practice
* Medical student teaching practice
Job responsibilities
The following are the core responsibilities of the Practice Manager. There may on occasion be a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels.
Job responsibilities :
* Staffing and People Management
* Organisational Management
* Strategic Management and Planning
* Monitoring Practice Performance and Targets
* Development of Information Management and Technology
In addition to the primary responsibilities, the Practice Manager will be requested to:
* Deputise for the Operations Manager in their absence to ensure that the practice functions normally.
* Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders.
* Act as the communication link between the management team and staff.
* Represent the practice locally as required.
* Maintain a working knowledge of other NHS initiatives.
Qualifications
* Good standard of education with excellent literacy and
* Leadership and / or Management Qualification
* Experience of working with the general public
* Experience of managing accounting procedures including budget and cash flow forecasting
* Experience of working in a health care setting
* Experience of managing large multidisciplinary teams
* Experience of performance management, including appraisal writing, staff development and disciplinary procedures
* Experience of successfully developing and implementing projects
* Experience of workforce planning, forecasting and development
* NHS / Primary Care General Practice experience
* Ability to exploit and negotiate opportunities to
* Excellent communication skills (written, oral and presenting)
* Excellent leadership skills
* Strategic thinker and negotiator
* Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
* Effective time management (Planning & Organising)
* Ability to network and build relationships.
* Proven problem solving & analytical skills.
* Ability to develop, implement and embed policy and procedure
* Ability to motivate and train staff
* Polite and confident
* Flexible and cooperative
* Excellent interpersonal skills
* Motivated and proactive
* Ability to use initiative and judgement.
* Forward thinker with a solution focused approach
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Confident, assertive and resilient
* Ability to drive and deliver change effectively
* Ability to motivate teams, enhance morale and maintain a positive working environment
* Full UK driving licence
* Educated to degree level in healthcare or business
* AMSPAR Qualification
* Relevant health and safety experience
* Experience of chairing meetings, producing agendas and minutes
* Previously used SystmOne clinical system
* Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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