Service Delivery Director – Microsoft Dynamics 365 BC – £100,000
Pearson Carter is working with a fast-growing Microsoft Partner seeking an experienced Service Delivery Director to lead and scale their Dynamics 365 Business Central delivery teams.
This is a key leadership role focused on driving delivery excellence across consultancy, development, and project management. You’ll shape delivery strategy, lead high-performing teams, and ensure outstanding client service during a period of rapid growth.
They offer a salary of up to £100,000, flexible working, and a strong benefits package.
Responsibilities:
* Lead end-to-end service delivery across projects and departments.
* Define strategy and improve operational performance.
* Oversee timelines, budgets, and service quality.
* Manage client relationships and delivery escalations.
* Drive team utilisation and resource allocation.
* Support growth and profitability through delivery excellence.
Experience:
* 7 years in senior service delivery roles within Microsoft Partner/ERP/CRM consultancies.
* Strong expertise in Dynamics 365 Business Central.
* Proven leadership of cross-functional teams.
* Project delivery experience with Agile/Waterfall methodologies.
* Commercial management of P&;L and delivery KPIs.
Salary
Up to £100,000 depending on experience.
Location
Flexible remote working within the UK.
Applications welcome from professionals with Microsoft Dynamics NAV / D365 BC experience.
How to Apply
Apply with your CV to be considered. Contact shayce@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology Recruitment – www.pearsoncarter.com
Keywords: D365, Business Central, Dynamics NAV, Microsoft Partner, ERP, CRM, Service Delivery, Director, Project Delivery, Consulting, Remote, UK.