Housing Repairs and Maintenance Contact Centre Manager
An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment.
If youve also worked in the following roles, wed also like to hear from you:
Contact Centre Operations Manager, Customer Services Manager, Repairs Customer Services Manager, Call Centre Manager
This position is known within the organisation as an Interim Repairs Contact Centre Manager
KEY REQUIREMENT: Candidates must have previous Contact Centre Management Experience, ideally from Housing / Local Authority environments managing Property Repairs and Maintenance Enquiries
SALARY: circa. £64,000 per annum
LOCATION: Hybrid Working (2 3 Days in the Office per Week)
JOB TYPE: 12 Month Full-Time, Interim Contract
JOB OVERVIEW
We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-d...