Job Description
A small, dynamic office is looking for a Lifestyle Assistant to join a Lifestyle Management company based in Kensington.
The Company
A Lifestyle Management / Concierge company founded 20 years ago, with offices in London, New York and LA. We look after a huge variety of requests for our members from the day to day, to travel, events, domestic staff recruitment, research etc. We look after under 100 families globally, all UHNW – more information can be found on our website, www.somersetwhite.com .
The Role
The role of the Lifestyle Assistant is to help support the Client team in providing well executed and timely responses to client requests both in and out of the office. In addition to this, the Lifestyle Assistant (LA) will be required to assist with general office duties and administration.
A typical day varies hugely but work may include:
* Carrying out errands such as shopping, purchasing gifts, delivering flowers, supervising contractors etc.
* Research all manner of topics & suppliers for Clients
* Paying invoices and Clients’ household staff
* Sourcing tickets for sold out events
* Making restaurant reservations and booking appointments for clients
* Sending calendar invites to Clients & team members
* Putting together present suggestions to suit a particular budget and client
* Wrapping gifts to a high standard
* Liaising with tradesmen and household staff
* Creating our quarterly cultural What’s On document (theatre, art, music etc)
* Using Canva for a variety of tasks such as the What’s On, restaurant recommendations etc.
* Assisting with general office duties such as answering phones, delivering post, ordering stationery and maintaining the tidiness of the office as a whole.
When working out of the office being creative, proactive and efficient in always achieving the best result for your client and being a good representation of the company and the team.
Skills and Experience
* Prior work experience in travel / hotels / events is a plus
* A Bachelor’s Degree
* Second language would be beneficial, such as Spanish, French or Italian.
* An understanding of the service levels required and a strong eye for detail and work ethic
* Good knowledge of; and an interest in London; culture, restaurants, hotels etc.
* Ability to work effectively in a team and strong communication skills
* An extremely proactive and positive manner
Start Date ASAP.
Salary: DOE
Bonus: Up to 10% Performance & 5% Revenue Bonus
Holiday: 28 days (inc. Public Holidays) including a break over the Christmas period
Lots of potential for growth within the business